Character
System error -2146697211
Public
I just recently got this annoying System error -2146697211 in my game launcher so I can't play for now until this gets fixed.
I tried numerous ways to fix this like running the boot as Admin, resetting the modem, restarting the pc, tweaking internet options to the recommended setting or renewing the ipconfig via command prompt but none seem to work.
If this still continues by the time I get back from my trip tomorrow, I may have to say goodbye for now.
If anyone has other ways of fixing this damn issue, please let me know. Thanks!
Have you tried updating Internet Explorer (I know you said tweaking internet options but that could be a number of things) & allowing it to always run/install software? FFXIV uses IE to launch the client. I would say this will be fixed eventually since these kinds of problems are common after the game updates. There's a couple of ideas here as well, if you haven't tried them:
http://www.reddit.com/r/ffxiv/comments/21nz8v/need_help_with_a_system_error_has_occured/
Sorry if it doesn't help :( Hope to see you back on our awesome server soon!
Holynuts! I'm gonna look into this bro! Wahhh! =(
Hmmm, so far all i can think of is trying System Restore. I'll keep looking.
Thanks so much for the tips Jessamine and Sammy... I hope I can play again tonight :(
How did it go? Fixed? :)
Hi Jessamine! Yes, It got fixed. Thanks so much :3
Yay! Glad to hear it :D
How did you fix it Kthaiel?!? I'v been trying for 2 days now with no luck!
Thank you Kthaiel! I ended up contacting support and they told me to go to IE > settings > Internet options > security > trusted sites (green check) > sites > add
https://ffxiv.com . Also to go to Internet options > advanced > check the boxes near the bottom called SSL 2.0 and TLS 1.2. I'm not sure which is was but it fixed my problem! Hopefully this helps someone in the future! Good luck!
This character has been deleted.
Matais Raynor; clicking that stupid TLS 1.2 check box is what fixed it for me, after going through SO MANY steps that didn't work.
Thank you, thank you!
It appears to have been caused by an AVG AntiVirus update for me. After trying everything listed above, I opened up AVG 2015, selected Web, and turned off the web protection. Now I can log in.
I have tried both of the fixes mentioned here and still no luck with this error code. I tried going into IE and making those changes, nothing; I tried going into Avast and turning off web guard, still nothing. Any other suggestions. I was able to log in on Wednesday and it is now Sunday and I cant get the launcher to load.
This comment has been deleted.
I recently had the same problem, and after a lot of frustration, finally fixed it. This is what I did:
1.) Reset Modem. If you have a router, reset that as well.
2.) Once the connection was back, I flushed the DNS. Open cmd, type ipconfig /flushdns. Close cmd.
3.) I went to documents, my games, found the FFXIV folder, and deleted FFXIV_BOOT.cfg.
I tried simply deleting this first without the previous steps with no success, but when I performed all of the above actions, everything worked.
Have same problem, and nothing helps me :c
Thank you so much for posting your solution - ticking that SSL 2.0 and adding the site to my trusted internet sites after a new security preview update for Windows 7 64bit got rid of that error for me, as well. That update must have overwritten IE rules, is all I can imagine.
This character has been deleted.
I have that problem today, after 2 months playing...
I was playing in the morning and in the afternoon cant login :/ help please
i have this problem sometimes ago
and i followed Matais's method and its Worked :D
Thank you !
I just had this problem but I have two ports on my network card so I bridge the connection so my xbox can stay connected via wired connection. I just deleted the bridge and it works again.
i have tried almost EVERYTHING posted here. and i have had no luck... any other ideas?
Enabling SSL 3.0 and adding FFXIV's site to the trusted sites list in IE fixed this issue for me today. Look at Matais' comment above for more detailed info.