[Follow-up]Automatic Disbandment of CWLS/PvP Teams/Fellowships in NA Data Centre Worlds (Dec. 19): Follow-up
We have an update regarding the automatic disbandment of Cross-world Linkshells/PvP Teams/Fellowships which occurred in NA Data Centre Worlds.
■Issue Details
We have confirmed that a lobby database server issue occured during the maintenance on Tuesday, 16 December 2025, causing some in-game groups to be incorrectly treated as having no members, automatically triggering their disbandment.
As a note, this issue only occurred from the time the issue arose and then was resolved during the maintenance work on Tuesday, 16 December 2025. Therefore, this issue has not occurred since the maintenance ended.
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■ Cross-world Linkshell Support
We have restored the Cross-world Linkshells that were disbanded during the emergency maintenance performed on Thursday, 25 December 2025.
▼Cases where the maximum number of Cross-world Linkshells has been exceeded due to recovery
If the recovery process has caused you to exceed the maximum number of Cross-world Linkshells you can join (8), any Cross-world Linkshells exceeding this limit will be in a state where you are still joined but they will not appear on your list and you will be unable to chat. If you are exceeding the maximum amount, a message will appear upon login informing you about this. We sincerely apologise for the inconvenience, but please kindly leave any unnecessary Cross-world Linkshells to adjust your count to below the maximum amount.
Additionally, the listing of your Cross-world Linkshells will have to be reorganised to your preference. So, first, leave any unnecessary Cross-world Linkshells. Then, from the gear icon in the Cross-world Linkshell window, please reset the sorting order.
▼Cases where Cross-world Linkshells with identical names were created due to recovery
We have confirmed a number of cases where, after a Cross-world Linkshell was automatically disbanded, another Cross-world Linkshell was created with the same name.
Since Cross-world Linkshells with identical names cannot exist within the same logical data centre, we have added a "#" to the end of the newly created Cross-world Linkshell's name. Had this issue not caused automatic disbandment to occur, it would have been impossible to create a new Cross-world Linkshell with the same name; therefore, we have determined that the original Cross-world Linkshell that was forcibly dissolved retains the right to use that name.
We sincerely apologise for the inconvenience, but if a "#" has been added to your Cross-world Linkshell name, please change to any other desired name via the Cross-world Linkshell submenu.
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■Fellowships
A detailed investigation confirmed that in addition to the automatic disbandments, there were cases where players were forced to leave a fellowship without it being disbanded.
During the emergency maintenance implemented on Thursday, December 24, 2025, we implemented the following fixes for the disbandments and cases where players were forced to leave their fellowship.
▼Addressing automatically disbanded fellowships
We have restored the forcibly disbanded fellowships.
▼Addressing cases where players were forced to leave
We have added characters back to their fellowships to the extent possible. However, restoration was difficult due to data issues in the following cases. We sincerely apologise for the inconvenience and kindly ask for your understanding.
・Cases where the affected fellowship had reached its maximum member capacity of 1,000 members
・Cases where players frequently left and joined the affected fellowship making restoration impossible due to data issues
▼Cases where restoration caused the maximum number of joined fellowships to be exceeded
If the restoration causes you to exceed the maximum number of 10 fellowships, any fellowships exceeding this limit will be in a state where you are still joined but they will not appear on your list. If you are exceeding the maximum amount, a message will appear upon login informing you about this. We sincerely apologise for the inconvenience, but please kindly leave any unnecessary fellowships to adjust your count to below the maximum amount.
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■Addressing PvP teams
As players can only join a single PvP team, and due to the complexity of resolving the issue, we are continuing to carefully verify the data.
We sincerely apologise for the delay and will send an update once the timing of the fix has been determined. We thank you for your patience until this issue is resolved.
We sincerely apologise for any inconvenience caused.
■Issue Details
We have confirmed that a lobby database server issue occured during the maintenance on Tuesday, 16 December 2025, causing some in-game groups to be incorrectly treated as having no members, automatically triggering their disbandment.
As a note, this issue only occurred from the time the issue arose and then was resolved during the maintenance work on Tuesday, 16 December 2025. Therefore, this issue has not occurred since the maintenance ended.
-------------------------------------
■ Cross-world Linkshell Support
We have restored the Cross-world Linkshells that were disbanded during the emergency maintenance performed on Thursday, 25 December 2025.
▼Cases where the maximum number of Cross-world Linkshells has been exceeded due to recovery
If the recovery process has caused you to exceed the maximum number of Cross-world Linkshells you can join (8), any Cross-world Linkshells exceeding this limit will be in a state where you are still joined but they will not appear on your list and you will be unable to chat. If you are exceeding the maximum amount, a message will appear upon login informing you about this. We sincerely apologise for the inconvenience, but please kindly leave any unnecessary Cross-world Linkshells to adjust your count to below the maximum amount.
Additionally, the listing of your Cross-world Linkshells will have to be reorganised to your preference. So, first, leave any unnecessary Cross-world Linkshells. Then, from the gear icon in the Cross-world Linkshell window, please reset the sorting order.
▼Cases where Cross-world Linkshells with identical names were created due to recovery
We have confirmed a number of cases where, after a Cross-world Linkshell was automatically disbanded, another Cross-world Linkshell was created with the same name.
Since Cross-world Linkshells with identical names cannot exist within the same logical data centre, we have added a "#" to the end of the newly created Cross-world Linkshell's name. Had this issue not caused automatic disbandment to occur, it would have been impossible to create a new Cross-world Linkshell with the same name; therefore, we have determined that the original Cross-world Linkshell that was forcibly dissolved retains the right to use that name.
We sincerely apologise for the inconvenience, but if a "#" has been added to your Cross-world Linkshell name, please change to any other desired name via the Cross-world Linkshell submenu.
-------------------------------------
■Fellowships
A detailed investigation confirmed that in addition to the automatic disbandments, there were cases where players were forced to leave a fellowship without it being disbanded.
During the emergency maintenance implemented on Thursday, December 24, 2025, we implemented the following fixes for the disbandments and cases where players were forced to leave their fellowship.
▼Addressing automatically disbanded fellowships
We have restored the forcibly disbanded fellowships.
▼Addressing cases where players were forced to leave
We have added characters back to their fellowships to the extent possible. However, restoration was difficult due to data issues in the following cases. We sincerely apologise for the inconvenience and kindly ask for your understanding.
・Cases where the affected fellowship had reached its maximum member capacity of 1,000 members
・Cases where players frequently left and joined the affected fellowship making restoration impossible due to data issues
▼Cases where restoration caused the maximum number of joined fellowships to be exceeded
If the restoration causes you to exceed the maximum number of 10 fellowships, any fellowships exceeding this limit will be in a state where you are still joined but they will not appear on your list. If you are exceeding the maximum amount, a message will appear upon login informing you about this. We sincerely apologise for the inconvenience, but please kindly leave any unnecessary fellowships to adjust your count to below the maximum amount.
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■Addressing PvP teams
As players can only join a single PvP team, and due to the complexity of resolving the issue, we are continuing to carefully verify the data.
We sincerely apologise for the delay and will send an update once the timing of the fix has been determined. We thank you for your patience until this issue is resolved.
We sincerely apologise for any inconvenience caused.
