News

[Recovery]Recovery from COMPANION App Technical Difficulties (May 25)

We are pleased to announce that the technical difficulties preventing players from accessing or downloading game data from the FINAL FANTASY XIV COMPANION app have been resolved.

Although the issues have been addressed, if you are still experiencing errors, we kindly ask to restart the app again.

We apologize for any inconvenience caused, and we thank you for your patience.

[Date & Time]
May 25, 2021 1:00 a.m. to 1:40 a.m. (PDT)

[Details]
- Unable to access or download game data from the FINAL FANTASY XIV COMPANION app

[Cause]
Server program issue

[Affected Service]
FINAL FANTASY XIV COMPANION app
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