Regarding Congestion for Instanced Battle Content

FFXIV Producer and Director Yoshida here.

I would like to explain the current congestion issue regarding instanced battle content, including the Stormblood main scenario quest “Best Served with Cold Steel,” due to the Duty Finder crashes at the start of early access.

As announced earlier, there are a huge number of players currently playing Stormblood, and as a result, the servers continue to experience a large amount of stress. For this reason, we are currently limiting the number of players that can enter instanced content so that it does not lead to major server crashes.

However, this has caused massive congestion to enter instanced content and I would like to sincerely apologize for this.

If you are unable to enter instanced battle content, we ask you to please wait and try again at a later time. We understand that this unfairly places the burden on our players, but we require more time until the issue can be resolved. We continue to work on measures to address this issue and will follow up once we have an update.

Again, we sincerely apologize for this level of congestion occurring during early access when many of our players are the most excited to play.

Everyone on the team will continue to put in our full effort to ensure an enjoyable gaming experience, and I would like to thank you for your continued support.
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