News

[Follow-up]Recovery from Congestion in Companion App (Aug. 21)

We would like to share an update regarding the FINAL FANTASY XIV Companion app access congestion situation.

Currently, congestion has abated for all time periods except during peak hours. Additionally, after implementing a fundamental fix on Aug. 20 (JST) and observing for two days, we have confirmed that performance remains stable even when congestion occurs during peak usage.

We sincerely apologize for the inconvenience this issue has caused.

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