[Follow-up]Regarding an Ongoing Issue with the PlayStation®4 Version (Jun. 15): Follow-up
The results of the investigation we performed with Sony Interactive Entertainment show that this error occurs when the following conditions have been met.
■Conditions that lead to the error
・Making an entire backup of or restoring the data on the PlayStation®4 system when FINAL FANTASY XIV is installed.
・Transferring data from another PlayStation®4 when FINAL FANTASY XIV is installed.
Since it has been confirmed that this issue can be addressed by updating the PlayStation®4 system software, we had Sony Interactive Entertainment perform a PlayStation®4 system software update on Jun. 22, 2017.
We apologize for the inconvenience, but due to these circumstances, we ask that user of the PlayStation®4 version please update their PlayStation®4 system software to the latest version.
*If users are currently experiencing this issue and a CE-30022-7 error occurs, the issue will be resolved without having to reinstall FINAL FANTASY XIV by updating the PlayStation®4 system software.