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Jainah Crestfall

Brynhildr (Crystal)

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Error 90002 - is there something I can do?

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I keep on getting disconnected every 5-10mins, specifically when I am in combat and it says 90002 error. I have good computer, very fast internet. I even disabled my firewall/anti virus, restart my internet, even tried using pingzapper and its still the same. I dont know what else to do. I just got here at OKC, I am originally from Hawaii, will that make any sense about this problem? Also, the time when I arrived here at Oklahoma (yesterday), the game is running smooth and it just started a couple of hours ago. Can anyone tell me whats goin on or prolly help me how to fix this? Thank you!
Comments (100)

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Agent Barton

Moogle (Chaos)

I am getting the same all day on Moogle

Sephira Phoenix

Brynhildr (Crystal)

I'm having the same problem right now where I can't log in due to a connection error

Velz Darkshadow

Brynhildr (Crystal)

I've been having the same problem on Brynhildr since 2.55 came out...

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That error happens to me frequently. I'm guessing it's a hickup in the server due to traffic flow. It seems to happen to me when there are a lot of people on or there is a lot going on in an area. It's not a bug and that I can tell there really is nothing you can do to counter it. It's annoying but I believe it's up to SE to fix such a thing on their end.

Just Dman

Hyperion (Primal)

Keep getting this error since 2.55. No logical reason

Syndra Sovereign

Shiva (Light)

another annoying error wich kicks player randomly out of the game ~
what is this? an easter egg or a dumb joke? we pay for this game --"

Cynistera Lux

Brynhildr (Crystal)

I'm having this issue also. My internet works perfectly but I keep getting knocked off. This needs to be fixed.

Silmaris Dragonbane

Leviathan (Primal)

Yeah I haven't been playing at all due to this issue, and what's worse is that PS4 doesn't have any connectivity issues. This seems to only happen to me, as the other 4 people I play with all do PS4 and have no idea what I'm talking about when I bitch about connectivity issues.

Vlad Tepes

Balmung (Crystal)

same problem here (Balmung)

Demios Demonix

Hyperion (Primal)

Only recently started within the last week or so for me, thought it was due to the preparations being made for Heavensward release, but now i'm beginning to wonder. Here's hoping its fixed with expansion!

Sky Solace

Faerie (Aether)

Just happened on Midgardsormr, I'm hoping it doesn't happen again. But it's probably heavenward stuff.

Knuckle Puck

Excalibur (Primal)

Same problem for me. Frustrating :/

Ragness Kenpachi

Behemoth (Primal)

I been having the same issue for the last 3 days. I tried everything and even called my isp. There is no issue when playing other games. I guess since alot of people are starting to play again before heavensward. I hope they resolve this issue.

Norm Busstop

Excalibur (Primal)

It's really bad. Been happening to me all day.

Kyukuro Caelum

Gilgamesh (Aether)

Ever since I bought this game a few months back Ikeep getting the 90002 error every hour no matter what.I even tried vpns like WTFast it keeps happening like clockwork.

I tried solving it with my ISP for weeks and they didn't find anything.No other game or MMO gives any problems.This has to be on Square Enix's end.

Please fix this,we pay a sub for access to the game and I'm not getting the experience I pay for.

Dawn Nova'nuru

Excalibur (Primal)

I am and have been experiencing the same problem as all of you, not just today since Heavensward early access started, but for the past 3 weeks. My internet connection has been excellent and haven't had any problems with anything but this game, continuously getting disconnected with Error 90002!

Nobey Nob

Adamantoise (Aether)

Just started happening today

Joel Battlewolf

Hyperion (Primal)

same here, the main character its freeze and.... error 90002, cant play.

Dark Sins

Ragnarok (Chaos)

Started getting this code today, every time I relogin I get kicked about 3-5 minutes and this really sucks, I hope they find a solution for this, it's probably because many players are on the server :P

Rexisog Mage

Hyperion (Primal)

Same here and I want make a difierent view of this problem,

North America Datacentre | square-enix.montreal.com | IP address : 184.107.107.176
Europe Datacentre | eu.square-enix.com | IP address : 209.130.141.243
Japan Datacentre | jp.square-enix.com | IP address : 202.67.53.202

Open up a the run interface (Windows Button + R)
Type in ‘CMD’ – this will bring you to the command prompt
Type in ‘PING <IP Address> -t’


And you'll see your conection to the servers

Tao Drake

Moogle (Chaos)

I'm getting disconnects every 5 minutes now. Game is pretty much unplayable at the moment.

Nyte Lily

Coeurl (Crystal)

I'm on a PC. is everyone that has this issue also on a PC???
(I have torn my rig apart trying to find out why. went through all software. cant do anything but craft or i am tossed. 90002)

Nyte Lily

Coeurl (Crystal)

BTW, I tried the ping test suggested by Rexisog. says avg is 48 ms

Ben Shib

Cerberus (Chaos)

I first got this error when Heavensward was released and we had the early start window, then it got patched and the error seemed to go away. Now we have had another patch and the error seems to be back, second disconnect today.

Lyrael Geraldine

Adamantoise (Aether)

Started having this issue yesterday, makes the game unplayable... I just want to do my dungeon roulette.

Tomoki Kuroki

Gilgamesh (Aether)

Just got this issue as well. Can't play for more than 2 minutes without getting disconnected...

Horizion Epocan

Balmung (Crystal)

Im honestly having the same problem, it was fine on thursday, but friday and today I cant even go into dungeons without getting disconnected from the server, my internet connection is fine. Im more worried that its me and not the game.

Doric Highwind

Lamia (Primal)

I was having this same issue since Thursday (July 2nd). My fix ended up being adjusting my McAfee firewall settings. I opened FF14 to all ports and turned off the Net Guard for it. Hope this helps someone.

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Limit Less

Gilgamesh (Aether)

I have the problem here too. >.>

Alicia Wiloh

Odin (Light)

PS4, on Odin (EU)
I'm having the same problem since the maintenance of the 9th of July.

I have been playing the game on and off for a year and that has never happened before. No other devices or connections (PC, Mobile, PSN)are affected.

Does anyone know what causes this ?

Apple Cardinal

Gilgamesh (Aether)

I'm on ps4 and it keeps happening to me. Does anyone have any suggestions as what to do? :c

Affa Dawnbreaker

Mateus (Crystal)

This is how you lose subscribers and their money. I'm forking over money for a game I can't even play. Hard to believe SE hasn't fixed this. I expected better from them.

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I've been having the same problem. I thought it was due to my steam account type, so i went and bought heavensward through the SE store but i still get the same 90002 error.

Nuaha Blackshire

Hyperion (Primal)

I started having this issue today 7/19 and its really upsetting I haavent been able to play for a while. PC/Steam, US. I'm hoping someone can come up with a fix or workaround for this issue.

Augustin Haustefort

Cactuar (Aether)

I've been getting the same problem since the last patch. While I would get random disconnects, it's now reached a point where I can't stay logged in more than five minutes.

I've tried rebooting the router, refreshing my IP and DNS, but it's seems to always come back. Given the amount of people who are having this exact same issue, it would seem that the last hot fix changed something related to the connection between the player and servers.

Nataru Fenaru

Odin (Light)

Agreed i have the same issue (PS4 - Odin). However i usually tend to disconnect when joining an instance via the duty finder.

Flo Fyloord

Famfrit (Primal)

Getting the 90001(2) disconnects as of tonight as well.

Lavea R'awen

Shiva (Light)

Same problems (disconnects - 90002) here at Server Ragnarok (PC Version) tonight.

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I have this problem aswell randomly disconnect getting the 90002 error and cant log in for 5 minutes cause then i get the 3102 error saying i am still logged into the game this is really annoying hope they do something about it (Odin server)

Raven Shaddow

Cerberus (Chaos)

I tried messaging square enix support about this error 90002 I too am receiving, and literately got no response back. I got a survey though asking how they did.... lol They've gotta fix this error soon it's starting to make the game unplayable, and very frustrating.

Morticia D'mithra

Midgardsormr (Aether)

I, too, am also experiencing this. Since I returned to the game two nights ago, I have disconnected from the game over 30 times (yes, I stopped counting after 30..). I'm about fed up, seeing as I can't do much outside of a dungeon.

Ronathas Blacklight

Ultros (Primal)

I get this happening to me about 8:00 PM EST about every 2 mins of actually being in the game error 90002 and slaps me in the face.

Cass Kade

Moogle (Chaos)

As annoying as it is, it's good to know I'm not alone, thought it was a problem with my connection. Hope they get it sorted soon, it's starting to impact on my game experience.

Livius Luve

Atomos (Elemental)

Getting this 90002 error as well... ipconfig /flushdns dun help..

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Got 90002 just a couple minutes ago and got 10105 error earlier in the day. Never gotten this before. The game did update when I logged in this morning, but is there a solution to this?

Avelyn Shahrir

Tonberry (Elemental)

90002 happening now in every 2-5mins, if only there's a solution for this

Shay Hikari

Hyperion (Primal)

I'm having the same issue, just started for me the other day. 90002 disconnects every few minutes when I'm in Mist; seems better in other locations.

Atsuo Tanaka

Diabolos (Crystal)

90002 happening to me today 8/11 with the oatch for 3.05 having just finished. This sucks

Borys Reznika

Behemoth (Primal)

This started happening to me as well about a week ago. Every time I first launch the game and log in, I'll get disconnected immediately and it will repeat this a few times. I thought it might've been because my wireless connection to my router was probably weak, but then I tried hooking it up directly and still experienced the issue. Hope this gets worked out soon.

Kavikaan Jenkins

Sargatanas (Aether)

Same here can't play always getting DC on ps4 sargatanas

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Same issue. I've been running the game on my ps3 for a year without issue. Now I can't stay in the game for more the 5mins. I hope they fix it soon...

Puchuu Chuu'u

Malboro (Crystal)

I resubscribed 2 weeks ago and everything ran flawlessly until today. I get constant 90002 errors within a minute or two of login in. SE customer support chat suggested port forwarding and that did nothing. While i was at it i updated firmware as well. What could have triggered the sudden onslaught of disconnects? Nothing has changed in my system in those 2 weeks.

Aumon Ender

Excalibur (Primal)

This issue started for me today and has made the game unplayable. Disconnect every 2 minutes. This problem has been going on for 4 months and still no fix???

Euclyn Argell

Excalibur (Primal)

Ive been having this problem a lot today, im wondering what the deal is :(

Skar Akkadian

Hyperion (Primal)

still going on i cant fix it ive tryed everything im about to just stop playing its not worth my time and money and ffxiv is not trying to fix

Rumi Luneth

Ragnarok (Chaos)

Having the same issue for 2 days 90002 error...

Elliot Howell

Faerie (Aether)

Ive been getting it for lil over a month. i have my third new modem since ive been constantly bugging my internet comapny. they dont see an issue. Its obnoxious as fudge. and when it happens, skype will go down as well. its not my modem or router.

Grey Groot

Ragnarok (Chaos)

Having the same issue for 2 days 90002 error...

Yaji Rushi

Coeurl (Crystal)

Same here... Normally I'm not really doing anything at it is, but as of recent it has been while i'm in the middle of ex or something.. also i notice the little disconnect icon flash next to my name over and over. I've tried everything I can on my end. For the love of the twelve SE please fix this.

Aria Le'fae

Behemoth (Primal)

This has been happening to my two characters since 09/17/2015. I can't do anything in game and Internet is excellent, to make matters worse I keep getting the run around from sp.

Rinie Niniel

Ragnarok (Chaos)

I get this error randomly everyday on Ragnarok server, since April.

Corrianne Pouncington

Goblin (Crystal)

Will be logged in for hours with no issue and then I just now was kicked 4 times in a dungeon... super frustrating!

Ines Loves

Odin (Light)

Today that error doesn't stop appearing.. it's a little bit annoying :(

Riltzer Belgamon

Coeurl (Crystal)

Same issue here, perfect internet connection. Started yesterday.

Caelendil Mithendial

Hyperion (Primal)

Started having this issue a few days ago myself. Running a tracert, mine slows significantly once I hit Montreal. Otherwise, speeds quite happily across the country with pings <20 until I hit Montreal, where I slow to 200-250ms pings.

Bud Bro

Leviathan (Primal)

I am also getting this issue...what are we paying monthly sub for? Sometimes I honestly feel like SE does this on purpose because they like to invoke frustration, it happened all the time on FFXI too, and I have NEVER had any connectivity issues with any other MMO including the Free to play MMO's...

Mesha Kyo

Moogle (Chaos)

Same here.. Can't connect since two days, or I get disconnected after 5 min. I have looked on the internet and None seems to have a solution for this. I think it is shamefull... Especially looking to how long this problem seems to be around...

Moonwalker Lilight

Tonberry (Elemental)

Been in the game 270++ days without major issue, but now it has been 2 days where I constantly hitting this DC issue. Double checked all my hardware and even reset the router but they don't help, it is really very very frustrating....

Yuno' Redwood

Shiva (Light)

i have the same issue (error 90002) i pay for this game and i just want 2 play like every other Free 2 play MMO without dc every 3-5 min

Rem Stark

Exodus (Primal)

same issue too, it has been 3 days since i am dc every 3-5 min
it is a shame i like this game a lot but with this problem it is impossible to play normally

Namaste Inbed

Sargatanas (Aether)

Same Prob as all above

Rem Stark

Exodus (Primal)

Problem fixed it was the uploading speed, I talked to my internet service and they fix it. You can check your speed in the web any speedtester.

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Big Little

Sargatanas (Aether)

I'm having the same issue here in Sargatanas.

And sometime when I'm trying to reconnect, it gives me error 2002.

Take a look at this screenshot: http://site.pictures/image/MXJZB

Eleanor Liselotte

Balmung (Crystal)

Having the problem on Gilgamesh now. Just started happening yesterday, and it doesn't seem like anyone else I've run into there is having trouble.

Moggy Lemons

Ultros (Primal)

I also have the same error happening as of right now. I noticed that there are character creation restrictions on my server(Ultros) right now as well. Maybe it has something to do with that? No idea.

Cthulu Dawn

Goblin (Crystal)

I was trying to craft and I have noticed latency yesterday was higher than usual. Today Forget about it lag is so horrible I don't even bother crafting because my food is getting wasted. It shouldn't take me 1.5 minutes to finish crafting one item. Does anyone have any info on when or if SE will implement a maintenance today?

Anri Kerrigan

Diabolos (Crystal)

90002 90001, every time since 3.1, never happened to be prior. This is a bad joke or someones great idea of pissing me cuz its working.

Sea Pancake

Brynhildr (Crystal)

Been having that 90002 error all day. Can't do anything with me disconnecting every 5 mins. Why hasn't this issue been addressed by SE yet?

Dean Beaumont

Cerberus (Chaos)

Getting either a 90001 or 10105 error every time I try to log in with my main, following the notification that the world (Lich) is full with 50-75 players in the queue. The server disconnected me upon leaving an A1 instance and I haven't been able to get past the loading screen since.

Lulo Arensen

Ragnarok (Chaos)

Same on Ragnarok

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Miyu Hikari

Adamantoise (Aether)

I had the same but now it says all the worlds are under maintenance. Good news I think ^^

Seilon Ocunoa

Balmung (Crystal)

On Balmung and it's doing this to me now as well. 90002 error whenever I try to play.

Mist A'riel

Zalera (Crystal)

Never had it this bad before... Is it a server side issue or not? I'd like to know before I start unplugging and reseting stuff.

Shaz Mezari

Gilgamesh (Aether)

Tried logging on this morning, keeps disconnecting me every minute, was working fine last night. Oh man... >_<

La Mer

Malboro (Crystal)

Pretty much every primal server has been pulling 90002 errors for a couple of days now. WTH

Ethena Rosenwood

Valefor (Gaia)

Got those after patch 3.1 start coming out, It's plaguing me ever since when I doing recordings, duties and such... SE, please fix the server so we can enjoy the game... orz

Nessa Goddessly

Behemoth (Primal)

Having the same problem here

Cid Farrence

Midgardsormr (Aether)

Today I've been kicked countless times but only on the Hyperion server I've had no issues before they did the maintenance yesterday

Erithania Moondust

Omega (Chaos)

Currently having this right now. D:

Kaine Takaney

Sargatanas (Aether)

Just started having this problem with 1 character. can't log in on one character but can log in on the other two all same server.

Alexein Kolt

Ragnarok (Chaos)

same problem , what i can do?

Riyun Ne'kor

Faerie (Aether)

4 days of this on ps4 Jenova Server. No problems with any Internet activity other than FFXIV. Started for me after the Christmas maint. Seems to be less awful in non-peak hours.

Anyone found a decent step by step fix?
Has SE directly addressed this issue?

Brigitte Desrosiers

Cactuar (Aether)

Also having this issue, started yesterday. Any ideas? Very frustrating. Having no other internet issues at all.

Wyrm Limion

Odin (Light)

Been having this issue for days now, ISP says no issues, cant find a root cause. Dublin, Ireland - ISP: UPC.

Cantadora Bailadora

Leviathan (Primal)

I just came back to the game, purchased Heavensward, started playing this morning, and have been disconnected no less than 6 times with 90001 and 90002 errors in less than 3 hours.

Hard to get back into the game after taking a year and a half off when this happens. I am really surprised there have been no replies on this thread with fixes. Is that normal?

Riyun Ne'kor

Faerie (Aether)

So a little follow up. I'm no comp expert, so I'm hoping someone can help
I play on PS4. After speaking to Comcast for a VERY long time, I got nowhere. Same for SE
Logged on before work, I had 0 disconnect. Later that night, had an undisrupted hour during peak time. I fire up my laptop and within 10 mins, boot. logged in a few more times and Im kicked. I power down my PC, I have no trouble. Since leaving my PC off while playing, have no error. The moment my PC is on the issues return. thoughts?

Cantadora Bailadora

Leviathan (Primal)

Still having the same problem. 3 90002 errors in 10 minutes. Restarted router/modem, checked all cables. But I do not think it is a hardware problem. I can go hours at a time other times with no issues.

Auren Feanen

Zodiark (Light)

Same here on Zodiark, been happening for days now, ven after they saidthey solved the problem with Chaos data center

Ruby Ravenhawk

Leviathan (Primal)

Each time I try to log in, I have to wait in queue... only to get booted once my time pops. As I try to log in again, the queue has nearly doubled. Again I wait, again I'm booted, again the queue doubles... omg its a vicious cycle. LOL! Frustrating as hell... nearly as frustrating as WoW. LOL!!

Otaku Sensei

Diabolos (Crystal)

Its doing it to me nonstop right now, i checked my internet connection and its gread, its 4 45 in the morning so i dont think the server is full. Its just one of those things that has been neglected for a LONG time, like i understand the day heavensward came out, but its been months later with the same issue. My ps4 says 45mb download speed so i know for a certain its not my internet
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