News

[Recovery]Recovery from Square Enix Account Management System Issue (Nov. 11)

We are pleased to announce that the technical difficulties with login to the Square Enix Account Management System has been resolved.

We apologize for any inconvenience this may have caused and thank you for your patience while the matter was being addressed.

[Date & Time]
Nov. 11, 2019 10:04 p.m. to 10:11 p.m. (PST)

[Details]
Not able to login to the Mog Station.
An error is displayed when using the Mog Station after logging in.
Not able to login to the FINAL FANTASY Companion App.
Not able to login to the FINAL FANTASY XIV forum.
Not able to login to the Square Enix Account Management System An error is displayed when using the Square Enix Account Management System after logging in.

[Cause]
Server setting issues

[Affected Services]
・The Lodestone
・Mog Station
・FINAL FANTASY Companion App
・FINAL FANTASY Forum
・Square Enix Account Management System
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