In order to ease congestion issues at launch, we have placed a measure to automatically log out players who have been idle for 30 minutes. However, we have noticed a number of players using methods to circumvent this automatic logout. This has created a situation where the login queue cannot move forward during periods of heavy congestion.
As such, we’ll be instituting a temporary measure that will log all characters out simultaneously across all Worlds on a data center once a day. Announcement for when this will take place will be made one hour prior via in-game system message. Please note that you will be logged out of the game even while inside of instances or duties.
Players will not be able to log back into the game for about 10 minutes while this is being processed.
As a reminder, we’re offering special incentives to those who transfer from a Congested World to New/Preferred Worlds. These incentives include the waiving of transfer fees, and 10 gold chocobo feathers which can be exchanged for in-game items. We appreciate your consideration of these offers.
Learn more about New World and World population balancing incentives: http://sqex.to/iw6
We apologize for the inconvenience the congestion has been causing our players, and thank you for your understanding and continued support.