Remember to make use of our Knowledge Base articles at https://support.na.square-enix.com/ before submitting a ticket as this helps us to prioritize the most urgent cases.
Please also pay particular attention to the following articles:
Important Notice to All Software Token Users
I cannot log in to my account
We are grateful for your patience and understanding during this time and assure you that we are doing our very best to address all of your enquiries as soon as we can.
[Date & Time]
From August 3, 2021
Support Center Services
Record number of contacts
Square Enix NA Support Center