News

Issue Regarding Incorrect Company Actions (Dec. 17)

We have confirmed an issue wherein company actions that were purchased before the release of patch 2.1 were changed to different actions after the version update. Upon investigating the matter, we found that this was an unexpected side effect from changes made to the internal IDs of company actions.

After discussing on how to address this issue, we determined that players would be negatively impacted if we simply rolled back these internal IDs. Therefore, during the next maintenance operation, we will be reimbursing 17,500 company credits, the highest amount lost due to this issue, to all free companies that are rank 5 or above as of the start of that maintenance.

We will make another announcement when this reimbursement is completed.

We deeply apologize for the inconvenience caused by this issue and thank you for your patience.

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*Edit: Added Jan. 21, 2014 2:20 a.m. (PST)
As of the maintenance which occurred from Jan. 20, 2014 8:00 p.m. (PST) to Jan. 21, 2014 1:00 a.m., reimbursement of company credits was performed in response to this issue.

Once again, we deeply apologize for the inconvenience caused by this issue and thank you for your patience.
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