We will be compensating players who have made an exchange for the above items, so please contact us using the in-game support desk with the character that has the item in their inventory.
■How to contact us
・Go to System Menu -> Support & Information -> Support Desk.
・Type “Favor Compensation” in the space below Search FAQs and click on “Search Database”.
・Click “Support Team”.
・Select “In-game” for Question 1.
・Select “Game Master Services” for Question 2.
・Enter “Favor Compensation” as the title.
・Include the following in the body:
- The name of the Favor for which you traded
- The date and time that the exchange was made
*If you already used the Favor for which you traded, please let us know that as well.
We deeply apologize for any inconvenience this may cause.