News

[Recovery]Recovery from COMPANION App Partial Technical Difficulties (Jan. 30)

We are pleased to announce that the technical difficulties preventing players from accessing some FINAL FANTASY XIV COMPANION app features when using characters on Japanese data center Worlds have been resolved.

We apologize for any inconvenience caused, and we thank you for your patience.

[Date & Time]
Jan. 30, 2023 7:02 a.m. to 12:45 p.m. (PST)

[Details]
Unable to use the following features on the FINAL FANTASY XIV COMPANION app when using characters on Japanese data center Worlds
- Log in
- Obtain login status
- Item
- Market Board Sell
- Market Board Purchase

[Cause]
Server equipment issue

[Affected Service]
FINAL FANTASY XIV COMPANION app

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