We are currently addressing technical difficulties that are preventing players from accessing the FINAL FANTASY XIV COMPANION app using characters on North American data centers and their worlds.

We apologize for any inconvenience this may be causing, and we thank you for your understanding.

[Date & Time]
From Jan. 5, 2025 5:08 p.m. (PST)

[Details]
- Unable to login or utilize any features in the FINAL FANTASY XIV COMPANION app using characters on North American data center and their worlds

[Cause]
Under investigation

[Affected Service]
FINAL FANTASY XIV COMPANION app