News

[Recovery]Recovery from Online Store Technical Difficulties (Jan. 17)

We are pleased to announce that the Online Store technical difficulty for the North American region listed below has been resolved.

We apologize for any inconvenience caused, and we thank you for your understanding.

[Date & Time]
Jan. 17, 2021 1:38 a.m. to 2:25 a.m. (PST)

[Issue Details]
・North American customers unable to access the Online Store

[Cause]
Partial network routing issue

[Affected]
・North American customers accessing the Online Store

[Updated: Jan. 17, 2021 5:15 p.m. (PST)]
The issue, cause, and affected areas have been updated.
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