News

NA Data Center Network Technical Difficulties (Jul. 30) (Updated Jul. 30 2:05 p.m.)

We are currently experiencing technical difficulties due to a DDoS attack.
Players may experience the following issues as a result.

We are looking into the way attacks are being made and taking countermeasures. More information will be provided as the situation develops.

[Date & Time]
From Jul. 30, 2019 9:54 a.m. (PDT)

[Details]
Players may be experiencing the following issues:
・Disconnected from NA data center Worlds
・Difficulty logging in to NA data center Worlds
・Difficulty accessing, sending, and receiving data from NA data centers

[Affected Service]
FINAL FANTASY XIV

*Updated on Jul. 31, 2019 at 2:05 p.m.
Our investigation with ISPs revealed that these technical difficulties are being caused by a DDoS attack.
The announcement has been updated to reflect this and the time that the technical difficulties began.
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